How to Choose an App Store Optimization Company

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What an App Store Optimization Company Actually Does
An app store optimization company works on the factors that determine whether your app shows up when someone searches the App Store or Google Play, and whether they tap install once they see it. That covers keyword research, metadata (title, subtitle, description), icon and screenshot design, ratings and review strategy, and conversion rate testing on the store listing itself.
This is different from paid user acquisition. ASO is about organic discovery and organic conversion. Done well, it lowers your cost per install because you're not paying for every user who finds you.
Most founders come to this after launch, once they realize a good app with weak metadata gets buried under 5-10 competitors with near-identical functionality. Search Console and app store search both reward exact-match relevance, so the difference between ranking on page one and being invisible often comes down to 5-10 words in your subtitle.
Core Components of an ASO Engagement
A serious ASO company breaks the work into distinct workstreams. Here's what each one covers:
- Keyword research and mapping - identifying 30-80 realistic keywords ranked by search volume and difficulty, then assigning them across title, subtitle, and keyword field (iOS) or description (Android)
- Metadata optimization - rewriting app title, subtitle, short description, and long description to hit target keywords without sounding stuffed or robotic
- Creative assets - icon design, screenshot sequencing, preview video, all A/B tested against conversion rate, not just aesthetics
- Ratings and review management - prompting strategy, timing, and response templates that lift average rating without violating store policies
- Localization - adapting metadata and screenshots for other languages and regions, which often doubles or triples addressable search volume
- Competitive tracking - monitoring what ranking apps are doing differently, updated monthly since rankings shift constantly
Each of these needs to work together. A perfectly keyword-optimized title with a weak icon still loses to a mediocre-keyword competitor with a screenshot sequence that actually explains the app in 3 seconds.
Realistic Cost Ranges
Pricing for ASO work varies by scope, not by vague difficulty. Reasoning through the actual hours involved gives a much more honest picture than a flat number.
A one-time ASO audit and metadata rewrite for a single app on one platform, covering keyword research, title/subtitle rewrite, and screenshot copy recommendations, typically takes 15-25 hours of specialist time. At a blended rate reflecting research, writing, and design review work, that lands around $300 to $600 as a one-off project.
A full initial optimization including new icon concepts, a full screenshot redesign (5-10 screens), keyword mapping across both iOS and Android, and localization into 2-3 additional languages runs closer to 60-100 hours. That puts total cost in the $1,200 to $2,500 range for the initial build-out.
Ongoing ASO management, where the company tracks rankings monthly, adjusts metadata as competitors shift, runs quarterly screenshot A/B tests, and manages review response, usually requires 8-15 hours a month. That works out to roughly $150 to $350 per month as a retainer, scaling up if you're managing apps across multiple stores and several countries.
A single subtitle rewrite that better matches how people actually search can shift install conversion by a noticeable percentage within 2-4 weeks, often faster than any paid campaign optimization.
These numbers assume a small to mid-size app with a single core function. A complex app with in-app purchases across 5+ categories, or a company managing a portfolio of 10+ apps, needs proportionally more hours for research and testing across each product line.
In-House ASO vs Hiring a Company
Factor | In-House ASO | Dedicated ASO Company |
|---|---|---|
Keyword tooling access | Requires separate subscription, often $50-150/month per tool | Usually included in engagement |
Cross-platform experience | Limited to whoever's available internally | Sees patterns across dozens of apps and categories |
Time to first result | Slower, competes with other priorities | Focused sprint, results in 2-4 weeks typical |
Ongoing monitoring | Often neglected after initial launch | Built into retainer, monthly cadence |
Cost at small scale | Cheaper if someone already has bandwidth | More predictable, scoped cost |
Cost at growing scale | Increases faster as you add languages/apps | Scales more linearly with defined hourly work |
For a single app with one person part-time on it, in-house can work fine for the first few months. Once you're managing multiple markets or your app has real competition in its category, a dedicated company usually pays for itself through better ranking stability alone.
Why Rankings Slip Without Ongoing Work
App store algorithms don't hold still. Apple and Google both update ranking signals periodically, and competitors update their own metadata constantly, which means a keyword position that's stable this month can drop several spots next month for no fault of your own.
This is the part most teams underestimate. They do a one-time optimization, see a bump, and stop watching. Six months later rankings have quietly slid back because three competitors ran fresh screenshot tests and you didn't.
Google's own Play Console documentation recommends running store listing experiments on an ongoing basis rather than as a single project, specifically because conversion rates on screenshots and descriptions shift as user expectations and competing apps change. That's a direct signal from the platform itself that ASO is a maintenance activity, not a one-time launch task.
Our own engineering team's take: the apps that hold top-10 rankings for competitive terms are almost never the ones with the single best launch metadata. They're the ones whose team never stopped testing.
Red Flags When Evaluating an ASO Company
Not every company selling ASO services is worth the retainer. Watch for these warning signs:
- Guaranteed rankings - no legitimate company can guarantee a specific position since both Apple and Google control the algorithm and change it without notice
- Review buying or incentivized reviews - this violates both App Store and Play Store guidelines and can get your app suspended
- No baseline reporting - if they can't show you where your keywords rank today before starting, they can't prove improvement later
- One-size-fits-all keyword lists - your category and audience should shape which keywords matter, not a generic template
- No mention of localization - for apps with any international audience, skipping localization leaves significant search volume untouched
A trustworthy company will walk you through their keyword research method, show you competitor benchmarks, and set expectations in weeks and months, not days.
How ASO Fits With Your Broader App Strategy
ASO only works if the app underneath the polished listing actually holds up. An app that gets a conversion bump from a great screenshot sequence but crashes on first open or has confusing onboarding will lose users faster than it gained them, and negative reviews from that churn drag your rating back down.
This is where ASO work needs to connect to the rest of your development process. Before investing heavily in store optimization, it's worth confirming the app itself is stable across devices and OS versions, which is exactly the kind of gap that software testing and qa services are built to catch before it shows up in a 2-star review.
Teams that treat ASO and quality assurance as separate budgets often end up optimizing their way into more downloads of a buggy product, which accelerates bad reviews rather than growth.
What to Expect in the First 90 Days
Set expectations around a realistic timeline rather than hoping for immediate results:
- Weeks 1-2: keyword research, competitive audit, baseline ranking report
- Weeks 3-4: metadata rewrite, initial creative concepts, first round of screenshot drafts
- Weeks 5-8: implementation, first ranking movement typically visible for lower-competition keywords
- Weeks 9-12: A/B test results on screenshots/icon, review of ranking shifts on primary keywords, adjustment for underperforming terms
Competitive keywords with high search volume can take 8-12 weeks to show meaningful movement. Long-tail, lower-competition terms often move within 2-3 weeks. Anyone promising top rankings for your most competitive keyword in week one is overselling.
Getting Started
If your app is live but installs feel slower than the quality of the product deserves, the gap is usually in discovery or conversion at the store listing level, not the product itself. A focused ASO engagement, paired with solid QA so the experience matches the promise in your screenshots, is one of the more cost-effective growth levers available to a small team.
Dignizant works with app teams on both sides of this problem, from store listing optimization to the underlying testing that keeps ratings healthy once new users start arriving. If you want a clear-eyed look at where your app stands today, reach out to Dignizant and we'll walk through what's realistic for your category and timeline.
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